Frequently asked questions

HelloAsso sends it to the address entered when buying: check your spam folder. You can also find it in your HelloAsso account, or write to us through the contact page.

No: the QR code on your phone is enough. It is scanned at the entrance.

Yes, while places last, at the on-the-door price. The 2023 and 2025 editions sold out: buying in advance is strongly recommended.

Tickets are neither refunded nor exchanged, except if the festival is cancelled. Don’t buy tickets from strangers on social media: there are many scams. Use the official resale page instead.

No. HelloAsso funds its platform with voluntary tips: you can set it to €0 when paying.

Oésia is in Notre-Dame-d’Oé, about ten minutes north of Tours. By bus, Fil Bleu network from Tours; by car, think carpooling. Address and directions are on the Practical info page.

Yes, free parking around the venue, with reserved spaces for people with reduced mobility.

No, there is no campsite. Hotels and B&Bs in Tours and the surrounding area.

With tokens (1 token = €1), sold at the token desk by card or cash. Tokens are not refundable.

Yes, as long as you keep your ticket or wristband.

Glass bottles, outside food and drink, dangerous objects, flares and fireworks. Bags may be checked at the entrance.

Yes! There is a reduced price for under-12s. Minors remain under the responsibility of an adult, and ear defenders are a must for the youngest.

The venue is accessible to people with reduced mobility, with reserved parking spaces. For any specific need, let us know in advance through the contact page.

Applications open a few months before the festival on the Volunteer page.

Yes, through the band contest: apply on the contest page when the call is open.